Course overview

The Level 3 Diploma in Business and Administration is a comprehensive program designed to equip learners with essential skills and knowledge to thrive in the dynamic world of business administration. Through a blend of theoretical learning and practical application, this course prepares individuals for success in various administrative roles across diverse industries.

Key topics covered in the course include:

1. Business Communication: Learners will develop effective communication skills essential for conveying information clearly and professionally in a business environment. This includes written communication, verbal communication, and interpersonal skills crucial for building relationships with colleagues and clients.

2. Administrative Support: Participants will learn the fundamentals of administrative support, including managing schedules, organizing meetings, handling correspondence, and maintaining efficient office systems. Real-world case studies will provide practical insights into addressing common administrative challenges.

3. Business Technology: The course explores the use of technology in modern business administration, covering topics such as digital file management, data entry, and the use of productivity software like Microsoft Office suite. Learners will gain hands-on experience with relevant software applications to enhance their efficiency and productivity.

4. Problem-solving and Decision-making: This module focuses on developing critical thinking skills and decision-making abilities essential for resolving business challenges. Through case studies and simulations, learners will practice analyzing problems, evaluating options, and making sound decisions to achieve organizational objectives.

5. Business Ethics and Professionalism: Ethical conduct and professionalism are emphasized throughout the course, with discussions on ethical dilemmas in business and the importance of maintaining integrity and respect in all aspects of professional practice.

The Level 3 Diploma in Business and Administration adopts a practical approach, integrating real-world case studies and actionable insights to empower learners with the skills and confidence needed to excel in administrative roles. With a focus on adaptability and readiness for the ever-evolving digital landscape, graduates of this program are well-prepared to contribute effectively to the success of any organization.

Course Content

• Manage personal and professional development
• Manage team performance
• Principles of business communication and information
• Principles of administration
• Principles of business
• Communicate in a business environment
• Principles of project management
• Principles of leadership and management
• Principles of marketing
• Principles of customer service

Assessments

To modern eyes, how students were assessed about half-century ago may look rather limited and repetitive. Assessment then, largely consist of a succession of relatively uniform essays or reports followed by a diet of end-of-year or final written exam papers. Learning outcomes of various units via submission of assignments / project work, is by far a better assessment technique. The process invloves assessment of learners work internally and then finally assessing through external evaluators.

Employability

Students on completing Level-3 Diploma in Business Management :

• 80% are working (at professional / managerial position)
• 0% are studying
• 10% are working & studying