Durationkeyboard_arrow_down
The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)
Course Delivery keyboard_arrow_down

Online

Entry Requirementskeyboard_arrow_down

One of the following:

Course Contentkeyboard_arrow_down

• Introduction to British Customer Relationship Management
• Understanding Customer Needs and Expectations
• Building Customer Loyalty
• Effective Communication with Customers
• Handling Customer Complaints
• Managing Customer Feedback
• Implementing Customer Relationship Management Strategies
• Measuring Customer Satisfaction
• Customer Retention Techniques
• Developing Customer Service Skills

Assessment keyboard_arrow_down

The assessment is done via submission of assignment. There are no written exams.

Course fee keyboard_arrow_down
The fee for the programme is as follows:

1 month (Fast-track mode) - £140


2 months (Standard mode) - £90
Payment planskeyboard_arrow_down

Please find below available fee payment plans:

1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


Accreditationkeyboard_arrow_down

Please Note:-

    Stanmore School of Business