Durationkeyboard_arrow_down
The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)
Course Delivery keyboard_arrow_down

Online

Entry Requirementskeyboard_arrow_down

One of the following:

Course Contentkeyboard_arrow_down

• Customer Experience Fundamentals
• Customer Journey Mapping Tools and Techniques
• Data Analysis for Customer Journey Mapping
• Customer Persona Development
• Omnichannel Customer Experience
• Customer Journey Mapping in Practice
• Measuring Customer Journey Effectiveness
• Customer Journey Mapping for Service Design
• Customer Journey Mapping for Marketing
• Customer Journey Mapping for Product Development

Assessment keyboard_arrow_down

The assessment is done via submission of assignment. There are no written exams.

Course fee keyboard_arrow_down
The fee for the programme is as follows:

1 month (Fast-track mode) - £140


2 months (Standard mode) - £90
Payment planskeyboard_arrow_down

Please find below available fee payment plans:

1 month (Fast-track mode) - £140


2 months (Standard mode) - £90


Accreditationkeyboard_arrow_down

Please Note:-

    Stanmore School of Business