Who is this course for?
Are you looking to enhance your skills in digital customer engagement within the British market? This course is designed for individuals who are seeking to excel in the field of digital customer engagement in the UK.
Statistics |
Percentage |
85% of UK consumers expect a response on social media within 6 hours |
85% |
70% of UK consumers prefer to use digital channels for customer service |
70% |
60% of UK consumers have higher expectations for customer service compared to 5 years ago |
60% |
This course is ideal for professionals working in customer service, marketing, or digital communications roles who want to stay ahead of the curve in the rapidly evolving digital landscape. Whether you are a seasoned professional looking to upskill or a newcomer to the industry, this course will provide you with the knowledge and tools needed to succeed in British digital customer engagement.