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Level 5 Award in Investigative Claimant Interviewing

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Level 5 Award in Investigative Claimant Interviewing

The Level 5 Award in Investigative Claimant Interviewing is a specialized program that equips individuals with the skills and knowledge required to conduct effective claimant interviews in investigative settings. This award covers essential topics such as interview techniques, evidence collection, legal considerations, and communication skills. Graduates of this program can pursue careers as claims investigators, insurance fraud investigators, or private investigators. With a focus on practical skills and industry-relevant knowledge, this award provides a solid foundation for individuals aspiring to excel in investigative interviewing. Enhance your investigative skills and open doors to exciting career opportunities with the Level 5 Award in Investigative Claimant Interviewing.

The Level 5 Award in Investigative Claimant Interviewing is a comprehensive program designed for individuals seeking to develop expertise in investigative interviewing techniques. This award is highly beneficial for professionals in the insurance, legal, and claims management sectors.

This course provides in-depth knowledge and practical skills necessary for conducting effective and ethical claimant interviews. You will learn various interviewing strategies, communication techniques, and psychological principles to gather accurate and reliable information.

The Level 5 Award in Investigative Claimant Interviewing equips you with the ability to conduct interviews in a fair, objective, and legally compliant manner. It covers essential topics such as rapport building, questioning techniques, active listening, and detecting deception.

By completing this award, you will enhance your investigative skills and increase your credibility as an interviewer. This can lead to career advancement opportunities in claims management, fraud investigation, legal services, and insurance.

Invest in your professional development and gain a competitive edge in the field of investigative interviewing with the Level 5 Award in Investigative Claimant Interviewing. Boost your expertise and contribute to accurate and effective claims resolution.

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  • Course code: L5-AICI-BA
  • Credits: 8
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
6 months
9 months
Assessment
The assessment is done via submission of assignment. There are no written exams.
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Course Details

• Investigative Interviewing Techniques
• Legal and Ethical Considerations
• Communication Skills
• Evidence Collection and Preservation
• Report Writing
• Interviewing Vulnerable Claimants
• Dealing with Difficult Situations
• Interviewing Techniques for Fraud Detection
• Interviewing Techniques for Fact Finding
• Interviewing Techniques for Witness Statements

Fee Structure

The fee for the programme is as follows

  • 6 months - GBP £1399
  • 9 months - GBP £1099

Entry Requirements

Secondary Education equivalent to three GCSEs and two A-Levels any qualification at level 3

Payment plans

Please find below available fee payment plans:

6 months - GBP £1399

  • Payment option (a): GBP £466 x 3 monthly instalments
  • Payment option (b): GBP £1329 x 1 instalment

9 months - GBP £1099

  • Payment option (c): GBP £220 x 5 monthly instalments
  • Payment option (d): GBP £549 x 2 quarterly instalments
  • Payment option (e): GBP £1045 x 1 instalment

Accreditation

British Awarding Association (BAA)

Why this course?

The Level 5 Award in Investigative Claimant Interviewing is essential for professionals working in the insurance industry to enhance their skills in conducting thorough and effective interviews with claimants. This qualification equips individuals with the necessary knowledge and techniques to gather accurate information, assess credibility, and detect potential fraud.

Industry Demand According to the Association of British Insurers, the insurance industry in the UK is projected to grow by 3% annually, creating a demand for skilled professionals in investigative interviewing.

Who is this course for?

Our Level 5 Award in Investigative Claimant Interviewing course is designed for individuals who are looking to enhance their skills and knowledge in the field of investigative interviewing. This course is ideal for:

1. Insurance Claims Investigators According to the Association of British Insurers, there were 2.7 million motor insurance claims in the UK in 2020. This course will equip insurance claims investigators with the necessary tools to conduct thorough and effective interviews with claimants.
2. Fraud Investigators The UK's fraud prevention service, Cifas, reported a total of 174,523 cases of fraudulent conduct in 2020. Fraud investigators can benefit from this course to improve their interviewing techniques and gather crucial information during investigations.
3. Law Enforcement Officers With over 150,000 police officers in England and Wales alone, law enforcement officers can enhance their investigative skills by enrolling in this course. Effective interviewing is a key component of solving crimes and bringing perpetrators to justice.
4. Private Investigators There are over 10,000 private investigators registered in the UK, providing a range of investigative services. This course can help private investigators improve their interviewing techniques and gather accurate information for their clients.

Whether you are already working in the field of investigative interviewing or looking to start a career in this area, our Level 5 Award in Investigative Claimant Interviewing course will provide you with the necessary skills and knowledge to excel in your role.

Career path

Career Roles Key Responsibilities
Claims Investigator Conducting interviews with claimants to gather information
Insurance Fraud Investigator Identifying and investigating potential fraudulent claims
Private Investigator Interviewing individuals to gather evidence for legal cases
Loss Adjuster Interviewing parties involved in insurance claims to assess losses
Human Resources Investigator Conducting interviews in workplace investigations

How to apply?

Complete the online enrolment form and Pay enrolment fee of GBP £12.

Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

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