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Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

Enter the business world equipped with industry experience and current employability skills for a successful career.

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Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

Overview: Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is a comprehensive program designed to equip individuals with the essential skills and knowledge needed to excel in sales roles within the dynamic retail industry. This course covers a wide range of topics, including effective sales techniques, customer service, product knowledge, and communication skills. Graduates of this program are well-prepared to pursue rewarding careers as sales professionals, sales representatives, retail associates, or customer service specialists. With a strong focus on practical skills development, this diploma empowers individuals to build successful sales careers, drive revenue growth, and deliver exceptional customer experiences. Kickstart your sales career in the retail industry with the Level 3 Diploma in Retail Skills (Sales Professional) (QCF).

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is designed for individuals who aspire to build a successful career in sales within the retail industry. This comprehensive program equips learners with the essential skills and knowledge needed to excel in sales roles and deliver exceptional customer experiences.

Ideal for aspiring sales professionals, retail associates, and customer service representatives, this diploma focuses on developing key sales techniques, effective communication skills, and building lasting customer relationships. Through practical training and industry-relevant modules, students will learn how to identify customer needs, handle objections, close sales, and deliver personalized solutions.

With a strong emphasis on customer-centric approaches, this course will empower you to exceed sales targets, drive revenue growth, and enhance customer satisfaction. By mastering the art of selling, you will be equipped with the confidence and expertise to thrive in a competitive retail environment.

If you are passionate about sales, enjoy interacting with customers, and want to advance your career in the retail industry, the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is your pathway to success. Take the first step towards becoming a skilled sales professional by enrolling in this program today.


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  • Course code: L3-DRSSP-IA
  • Credits: 43
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
6 months
9 months
Assessment
The assessment is done via submission of assignment. There are no written exams.
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Course Details

• Understanding customer service in the retail sector • Understanding how to deal with customer queries and complaints • Understanding how to handle objections and close sales • Understanding how to deliver effective product demonstrations • Understanding how to maximise sales through effective merchandising • Understanding how to use technology to support sales • Understanding how to work effectively in a retail team • Understanding how to manage stock and inventory • Understanding how to comply with health and safety regulations in a retail environment • Understanding how to promote products and services to customers.

Fee Structure

The fee for the programme is as follows

  • 6 months - GBP £1399
  • 9 months - GBP £1099

Entry Requirements

This qualification is suitable for learners aged 18 and above. There are no formal entry requirements for this qualification.

Payment plans

Please find below available fee payment plans:

6 months - GBP £1399

  • Payment option (a): GBP £466 x 3 monthly instalments
  • Payment option (b): GBP £1329 x 1 instalment

9 months - GBP £1099

  • Payment option (c): GBP £220 x 5 monthly instalments
  • Payment option (d): GBP £549 x 2 quarterly instalments
  • Payment option (e): GBP £1045 x 1 instalment

Accreditation

Innovate Awarding

Why this course?

Completing the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is essential for individuals looking to excel in the retail industry. This qualification provides learners with the necessary skills and knowledge to succeed in sales roles within the retail sector. With a focus on customer service, product knowledge, and sales techniques, this course equips individuals with the expertise needed to thrive in a competitive market.

Industry Demand According to the Office for National Statistics, the retail sector employs over 3 million people in the UK.
Job Growth Jobs in retail sales are projected to grow by 5% over the next decade, according to the UK Commission for Employment and Skills.
Salary Potential The average salary for a Sales Professional in the UK is £25,000 per year, with opportunities for advancement and increased earning potential.

Who is this course for?

Are you looking to advance your career in the retail industry? The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is designed for individuals who are passionate about sales and customer service. This course is perfect for:

1. Retail Sales Associates According to the British Retail Consortium, the retail sector employs over 3 million people in the UK, making it one of the largest industries in the country. This course will help retail sales associates enhance their skills and knowledge to excel in their roles.
2. Retail Managers With over 290,000 retail managers in the UK, this course is ideal for those looking to progress in their careers. The Level 3 Diploma will provide the necessary training to lead teams, drive sales, and improve overall store performance.
3. Customer Service Representatives Customer service is a crucial aspect of the retail industry, with over 1.5 million customer service representatives employed in the UK. This course will equip individuals with the skills to deliver exceptional customer service and build lasting relationships with clients.
4. Retail Entrepreneurs For aspiring retail entrepreneurs, the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) will provide valuable insights into sales strategies, merchandising techniques, and business development. With over 290,000 retail businesses in the UK, this course is essential for those looking to start their own retail venture.

Whether you are just starting out in the retail industry or aiming to advance your career, this course will equip you with the necessary skills and knowledge to succeed in the competitive retail landscape. Enroll today and take the first step towards becoming a successful sales professional in the retail sector.

Career path

Career Roles Key Responsibilities
Retail Sales Associate Assist customers in finding products, process transactions, and maintain a clean and organized store environment.
Retail Sales Manager Oversee sales team, set sales targets, analyze sales data, and develop strategies to increase revenue.
Retail Merchandiser Create visually appealing product displays, manage inventory levels, and collaborate with vendors.
Retail Customer Service Representative Handle customer inquiries, resolve complaints, and provide information about products and services.
Retail Store Manager Manage store operations, supervise staff, create budgets, and ensure profitability.

How to apply?

Complete the online enrolment form and Pay enrolment fee of GBP £12.

Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

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