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Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors

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Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors

Overview: Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors

The Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors provides essential knowledge and skills to effectively handle debt-related issues involving vulnerable individuals. This course equips learners with a deep understanding of consumer debt, legal obligations, and ethical considerations when dealing with vulnerable debtors. It covers techniques for effective communication, empathy, and support for those facing financial difficulties. With a focus on best practices and regulatory guidelines, this qualification prepares individuals to work in debt advice agencies, financial institutions, or customer service roles. Enhance your expertise and make a positive difference by helping vulnerable consumer debtors navigate their financial challenges.

The Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors is a specialized course designed to equip individuals with the knowledge and skills necessary to effectively handle debt collection cases involving vulnerable consumers. This award is essential for professionals working in debt recovery agencies, financial institutions, or any role that involves managing consumer debt.

By enrolling in this award, you will gain a deep understanding of the unique challenges faced by vulnerable consumers and learn how to handle debt collection ethically and sensitively. You will develop expertise in identifying and supporting individuals facing financial difficulties due to factors such as mental health issues, disabilities, or social vulnerabilities.

With a focus on best practices and regulatory frameworks, this award ensures that you are equipped to provide appropriate support and assistance to vulnerable debtors while adhering to legal and ethical guidelines. Enhance your professional skills, broaden your understanding of consumer debt management, and make a positive impact on the lives of vulnerable individuals by pursuing the Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors.


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  • Course code: L3-APVCD-BA
  • Credits: 5
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
6 months
9 months
Assessment
The assessment is done via submission of assignment. There are no written exams.
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Course Details

• Understanding vulnerability
• Identifying vulnerable consumers
• Communication techniques
• Legal and regulatory requirements
• Support services
• Dealing with mental health issues
• Debt management strategies
• Data protection and confidentiality
• Ethical considerations
• Case studies and practical exercises

Fee Structure

The fee for the programme is as follows

  • 6 months - GBP £1399
  • 9 months - GBP £1099

Entry Requirements

There are no formal requirements for specific prior qualifications or levels of attainment. However, if you have not already achieved a level 2 qualification in English and/or maths, you will normally be expected to take a GCSE or Level 2 Functional Skills qualification alongside this Diploma in order to support your progression to higher education

Payment plans

Please find below available fee payment plans:

6 months - GBP £1399

  • Payment option (a): GBP £466 x 3 monthly instalments
  • Payment option (b): GBP £1329 x 1 instalment

9 months - GBP £1099

  • Payment option (c): GBP £220 x 5 monthly instalments
  • Payment option (d): GBP £549 x 2 quarterly instalments
  • Payment option (e): GBP £1045 x 1 instalment

Accreditation

British Awarding Association (BAA)

Why this course?

Completing the Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors is essential for professionals working in the debt collection industry. This qualification equips individuals with the necessary skills and knowledge to effectively handle cases involving vulnerable consumers, ensuring fair treatment and ethical practices.

According to the Office for National Statistics, the number of people in debt in the UK is on the rise, with over 8.3 million individuals struggling with problem debt. This highlights the growing demand for debt collection professionals who are trained to deal with particularly vulnerable consumers.

Industry Demand Statistics
Projected Growth in Debt Collection Jobs According to the Office for National Statistics, jobs in debt collection are projected to grow by 5% over the next decade.
Number of Individuals in Debt Over 8.3 million individuals in the UK are struggling with problem debt.

Who is this course for?

This course is designed for individuals who work in the debt collection industry and are looking to enhance their skills in dealing with particularly vulnerable consumer debtors. This includes debt collection agents, debt recovery specialists, and customer service representatives.

Statistics:
1 in 5 UK adults are struggling with debt
£1.6 trillion Total personal debt in the UK
8.3 million People in the UK are over-indebted

By taking this course, you will learn how to effectively communicate with vulnerable consumers, understand their rights and protections, and provide appropriate support and guidance. This will not only benefit the consumers but also help you build trust and improve your success rate in debt recovery.

Career path

Career Roles Key Responsibilities
Debt Collection Agent 1. Contacting debtors to negotiate payment
2. Providing financial advice and support
3. Updating records and documentation
Debt Recovery Specialist 1. Investigating delinquent accounts
2. Developing repayment plans
3. Monitoring payment progress
Financial Counselor 1. Assessing clients' financial situations
2. Creating budgets and financial plans
3. Offering debt management advice
Credit Analyst 1. Evaluating creditworthiness of individuals
2. Analyzing financial data
3. Recommending credit limits and terms
Customer Service Representative 1. Assisting customers with debt-related inquiries
2. Resolving payment disputes
3. Providing exceptional customer service

How to apply?

Complete the online enrolment form and Pay enrolment fee of GBP £12.

Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

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