Undergraduate
Back

Level 2 Diploma in Retail Skills (QCF)

Enter the business world equipped with industry experience and current employability skills for a successful career.

Print to PDF

Prepare for success

Kickstart your career with a professional development program

Start studying online now

Get freedom and flexibility to succeed

Pursue your passion

Approved and regulated - recognised worldwide

Level 2 Diploma in Retail Skills (QCF)

Overview: Level 2 Diploma in Retail Skills (QCF)

The Level 2 Diploma in Retail Skills (QCF) is a comprehensive program designed to equip individuals with the essential knowledge and skills required for a successful career in the retail industry. This course covers a wide range of topics, including customer service, merchandising, sales techniques, stock control, and communication skills. Through practical training and theoretical learning, students gain a solid foundation in retail operations and develop a customer-focused approach. Upon completion, graduates can pursue various entry-level roles, such as Sales Associate, Retail Assistant, Customer Service Representative, and Stockroom Assistant. This nationally recognized qualification prepares individuals for a rewarding career in the vibrant and fast-paced retail sector. Take the first step towards a promising retail career today!

The Level 2 Diploma in Retail Skills (QCF) is an industry-recognized qualification designed for individuals seeking to develop their skills and knowledge in the retail sector. This comprehensive course covers a wide range of topics essential for a successful career in retail.

Through this diploma, you will gain a deep understanding of customer service, merchandising, sales techniques, stock management, and more. The program provides practical training and equips you with the necessary skills to excel in various retail settings, including stores, supermarkets, and online platforms.

By enrolling in this course, you will learn how to deliver exceptional customer service, understand consumer behavior, and effectively promote products. This diploma also emphasizes the importance of teamwork, communication, and problem-solving in a retail environment.

Whether you are a newcomer to the retail industry or seeking to enhance your existing skills, the Level 2 Diploma in Retail Skills is an excellent choice. Invest in your professional development and open doors to exciting retail career opportunities. Boost your employability and become a valuable asset in the dynamic world of retail.


Apply Now
  • Course code: L2-DRS-IA
  • Credits: 37
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
6 months
9 months
Assessment
The assessment is done via submission of assignment. There are no written exams.
Download Brochure WhatApps us

Course Details

• Understanding customer service in the retail sector
• Understanding the retail selling process
• Understanding how individuals and teams contribute to the effectiveness of a retail business
• Understanding how a retail business maintains health and safety on its premises
• Understanding how a retail business maintains security and prevents loss
• Understanding how a retail business operates commercially to secure long-term success
• Understanding the control, receipt and storage of stock in a retail business
• Understanding how the effectiveness of store operations can be improved
• Understanding how the retail business maintains and develops its image and brand
• Understanding how the retail business manages performance and development of staff

Fee Structure

The fee for the programme is as follows

  • 6 months - GBP £1399
  • 9 months - GBP £1099

Entry Requirements

This qualification is suitable for learners aged 16 and above. There are no formal entry requirements for this qualification.

Payment plans

Please find below available fee payment plans:

6 months - GBP £1399

  • Payment option (a): GBP £466 x 3 monthly instalments
  • Payment option (b): GBP £1329 x 1 instalment

9 months - GBP £1099

  • Payment option (c): GBP £220 x 5 monthly instalments
  • Payment option (d): GBP £549 x 2 quarterly instalments
  • Payment option (e): GBP £1045 x 1 instalment

Accreditation

Innovate Awarding

Why this course?

The Level 2 Diploma in Retail Skills (QCF) is essential for individuals looking to pursue a career in the retail industry. This qualification provides learners with the necessary skills and knowledge to excel in various retail roles, such as customer service, merchandising, and sales.

According to the Office for National Statistics, the retail sector is a significant contributor to the UK economy, with over 3 million people employed in the industry. The demand for skilled retail professionals is expected to grow, with an estimated 186,000 job openings each year.

Industry Demand Projected Growth
Retail Sector 186,000 job openings per year

Who is this course for?

Are you looking to advance your career in the retail industry? The Level 2 Diploma in Retail Skills (QCF) is designed for individuals who are passionate about retail and want to enhance their skills and knowledge in this dynamic sector.

According to the Office for National Statistics, the retail industry is a significant contributor to the UK economy, with £394 billion in retail sales in 2020 alone. This course is ideal for those who want to tap into this thriving industry and take their career to the next level.

Who is this course for?
Aspiring retail professionals looking to gain a recognised qualification
Retail employees seeking to upskill and advance in their careers
Individuals interested in the latest retail trends and best practices
Job seekers looking to stand out in a competitive job market

By enrolling in this course, you will develop essential skills in customer service, merchandising, sales techniques, and more. With over 3 million people employed in the retail sector in the UK, this qualification will set you apart and open up new opportunities for career growth.

Don't miss out on the chance to boost your retail skills and excel in this fast-paced industry. Sign up for the Level 2 Diploma in Retail Skills (QCF) today!

Career path

Career Roles Key Responsibilities
Retail Sales Assistant Assist customers with product inquiries and purchases
Visual Merchandiser Create attractive product displays to drive sales
Stockroom Assistant Receive, organize, and manage inventory in the stockroom
Customer Service Representative Handle customer inquiries, complaints, and returns
Assistant Store Manager Support store manager in daily operations and staff management

How to apply?

Complete the online enrolment form and Pay enrolment fee of GBP £12.

Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

Apply Now