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Certificate in Conflict Resolution and Negotiation Skills

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Certificate in Conflict Resolution and Negotiation Skills

The 'Certificate in Conflict Resolution and Negotiation Skills' empowers participants with essential competencies to navigate conflicts and negotiate effectively in diverse professional settings. Through a blend of theoretical frameworks and practical techniques, this course equips learners with the skills needed to manage conflicts constructively and achieve mutually beneficial outcomes.

Key topics covered include understanding the dynamics of conflict, mastering negotiation strategies, fostering effective communication, and resolving disputes collaboratively. With a focus on real-world applications, learners delve into case studies and interactive simulations to gain hands-on experience in resolving conflicts and negotiating agreements.

The course adopts a practical approach, providing actionable insights and strategies that learners can apply immediately in their professional and personal lives. By fostering a deep understanding of conflict resolution principles and negotiation tactics, participants are empowered to navigate complex situations with confidence and diplomacy.

The 'Certificate in Conflict Resolution and Negotiation Skills' offers a comprehensive exploration of conflict management strategies and negotiation techniques essential for success in today's dynamic workplace environments.

Core modules include:

Understanding Conflict Dynamics: Explore the root causes and types of conflicts, and learn to identify opportunities for resolution.

Negotiation Fundamentals: Master essential negotiation principles, including BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement).

Effective Communication Strategies: Develop interpersonal skills, active listening techniques, and non-verbal communication methods to enhance conflict resolution and negotiation outcomes.

Collaborative Problem-Solving: Learn collaborative problem-solving techniques to foster win-win solutions and strengthen relationships.

Mediation and Conflict Resolution Techniques: Gain insights into mediation processes and conflict resolution frameworks to facilitate constructive dialogue and resolution.

Throughout the course, participants engage in practical exercises, role-plays, and case studies to reinforce learning and develop proficiency in conflict resolution and negotiation skills.

Enroll in the 'Certificate in Conflict Resolution and Negotiation Skills' to gain the expertise needed to navigate conflicts effectively, build consensus, and foster positive relationships in professional and personal contexts.


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  • Course code:
  • Credits:
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
1 month (Fast-track mode)
2 months (Standard mode)
Assessment
The assessment is done via submission of assignment. There are no written exams.
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Course Details

• Introduction to Conflict Resolution
• Communication Skills
• Negotiation Techniques
• Mediation Process
• Conflict Analysis
• Ethics in Conflict Resolution
• Cross-Cultural Conflict Resolution
• Conflict Coaching
• Workplace Conflict Resolution
• Conflict Resolution in Legal Settings

Fee Structure

The fee for the programme is as follows

  • 1 month (Fast-track mode) - £140
  • 2 months (Standard mode) - £90

Payment plans

Please find below available fee payment plans:

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90

Accreditation

Stanmore School of Business

Why this course?

Completing a Certificate in Conflict Resolution and Negotiation Skills is essential in today's competitive job market. This course equips individuals with the necessary skills to effectively manage conflicts and negotiate successful outcomes in various professional settings.

According to the Office for National Statistics, the demand for professionals with conflict resolution and negotiation skills is on the rise. Jobs in this field are projected to grow by 10% over the next decade, with an average salary of £35,000 per year.

Industry Projected Growth Average Salary
Conflict Resolution 10% £35,000

Who is this course for?

Are you looking to enhance your conflict resolution and negotiation skills? This course is designed for individuals who want to improve their ability to manage conflicts effectively and negotiate successful outcomes in various situations.

Statistics: According to a survey by the Chartered Institute of Personnel and Development (CIPD), 85% of UK employees have experienced conflict at work.
The same survey found that 28% of employees believe that conflict has led to personal attacks or absence from work.
Research by the Centre for Effective Dispute Resolution (CEDR) shows that 56% of UK businesses have experienced a significant dispute in the past year.

Whether you are a manager, team leader, HR professional, or simply looking to improve your communication skills, this course will provide you with the tools and techniques to navigate conflicts and negotiations with confidence.

Join us and take the first step towards becoming a skilled and effective conflict resolver and negotiator.

Career path

Career Roles Key Responsibilities
Conflict Resolution Specialist Mediate conflicts between parties to reach mutually beneficial solutions
Negotiation Consultant Assist clients in negotiating deals and agreements
HR Manager Resolve workplace conflicts and disputes among employees
Legal Mediator Facilitate negotiations between parties in legal disputes
Business Development Manager Negotiate contracts and partnerships with external stakeholders

How to apply?

Simply click on the link below to pay the course fee. Your course will get activated within 24-48 hours.

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